It is our hope that Merkaba jewelry will bring light to your life for years to come. If, for some reason, you are not happy with your purchase, you may return your item(s) for a full refund, within 10 days of delivery. (Items altered at the client’s request are final sale.)
To initiate a return, please contact Merkaba by phone or email to obtain a Return Merchandise Authorization number (RMA). Returns will not be accepted without prior notification.
Email: [email protected]
9454 Wilshire Blvd., Penthouse
Beverly Hills, CA 90212
You are responsible for the cost of return shipping, including insurance. Merkaba accepts no responsibility for items lost or damaged in transit. Once Merkaba receives the item, it typically takes 7-14 days for the credit to appear on your account.
Returns must be initiated within 10 days of delivery. Items must be returned in their original condition. Items arriving damaged or altered will not be eligible for return.